US93997 – LP10 – Team Performance & Safety (N3,Cr9,M10)

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R500

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US13912 Apply knowledge of self and team in order to develop a plan to enhance team performance

Module 1: Understand yourself as a worker in a specific role in the organisation 9 Lessons

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1.1. Understand yourself as a worker in a specific role in the organisation

1.2. Interpret the organogram of your organisation

1.3. Explain the organisation’s expectations of you

1.4. Explore the code of ethics / conduct to find values and attitudes

1.5. Example of a Code of Conduct

1.7. Indicate the effect of the code of conduct on decisions of a team leader

1.8. Understand him/herself as worker in a specific position

1.9. Compile a personal development plan to strengthen own performance

Module 2: Understand your team to enhance team performance 16 Lessons

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2.1. Understand the dynamics within a specific group

2.2. Identify the strengths and weaknesses of individuals within a group / team

2.3. Identify situations that are a cause of concern or dissent in a group / team

2.4. Identify positive situations in a group / team

2.5. Use a variety of strategies to deal with potential conflict in a team or group

2.6. Team Member Preparation

2.7. Reactive Strategies

2.8. Explore strategies for creating a positive working environment in a team

2.9. Identify situations that hamper efficiency in a group

2.10. Team synergy

2.11. Identify support systems available to the team

2.12. Develop a plan of action to enhance team performance

2.13. Develop a plan of action to achieve group / team goals

2.14. Implementing the Plan

2.15. Explain the importance of consultation and joint decision making to set team or group goals

2.16. Monitor progress in the implementation of the team goals

US259639 Explain basic health and safety principles in and around the workplace

Module 1: Apply basic health and safety principles in the workplace 21 Lessons

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1.21. Practice drills

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