Us110021 – Achieve personal effectiveness in business environment (CR:6-L:4) Current Status Not Enrolled Price Closed Get Started This course is currently closed Course Content Expand All Module 1: Plan and organise own work 4 Lessons Expand Module Content 0% Complete 0/4 Steps 1.1. Introduction 1.2. Plan and organise own work 1.3. Organising your work routine 1.4. Equipment Module 2: Establish and maintain working relationships 5 Lessons Expand Module Content 0% Complete 0/5 Steps 2.1. Maintaining effective working relationships 2.2. Improving Internal Communication 2.3. Dealing with staff in a polite and friendly manner 2.4. Dealing with individual characters 2.5. Welcoming new staff Module 3: Maintain files and records 2 Lessons Expand Module Content 0% Complete 0/2 Steps 3.1. Types of records 3.2. A 10-Step Records Management Plan for Your Office