US93997 – LP9 – Time & Stress Management (N3,Cr4,M9)

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US115772 Use time management techniques to manage time in a financial services environment

Module 1: Use time management techniques 7 Lessons

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Module Content

0% Complete 0/7 Steps

1.1. Use time management techniques

1.2. Draft an action plan

1.3. Demonstrate the use of a diary

1.4. Use diary entries to create an action plan

1.5. Prioritise tasks

1.6. Plan a work schedule to manage the work process within specified timeframes

1.7. The consequences for internal clients if a work schedule is changed

US244589 Identify causes of stress and techniques to manage it in the workplace

Module 1: Use stress management techniques 11 Lessons

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Module Content

0% Complete 0/11 Steps

1.1. Use stress management techniques

1.2. Explain the difference between positive and negative stress with examples

1.3. Explain different ways in which people react to stress

1.4. Identify physiological responses to stress and give an indication of behaviour that may be associated with the response

1.5. Identify stressors in the workplace and their relationship to work performance

1.6. Identify management practices that can cause stress in the workplace

1.7. Identify stressors related to home and the greater environment

1.8. Explain the interrelationship between different causes of stress and give an indication of how each may impact on the other

1.9. Investigate techniques to manage stress in the workplace

1.10. Investigate measures that can help to minimise stress in the workplace

1.11. Explore stress management techniques to deal with a specific event